help key
One of my readers recently sent me this request for help: Subject: iPad has jammed Message: I accepted a software update and now my iPad has frozen. please help.   If your iPad or iPhone won’t respond after an iOS update […]

iPad or iPhone Frozen on iOS Update

app store badge icon
A reader named Wayne wrote to me about a problem he was having with App Store updates. The App Store icon shows update. When I open App Store there is no update available. I have done a hard reset and […]

App Store Icon Shows Update But None Available

Apple is expected to announce a new iPad Air 3 tomorrow. If you have an older version of the iPad and are looking to upgrade to the new iPad Air 3, you should consider a trade-in of your old iPad […]

Trade In Your Old iPad for Cash – 10% Bonus ...

illustration of dark halloween night
I recently received this request from one of my readers to help fix a problem with Safari. Subject: safari locked Message: when i open safari a page comes up with a gambling site and a notice  “you have one new message […]

Scam Message Disables Safari on iPad or iPhone – Fix

help key
A few months ago I discovered a site called Noteboom Tutorials. Noteboom offers hundreds of video tutorials for the iPad, iPhone and Mac for one low price. I liked what I saw, so I got in touch with the owner, […]

A Crazy Good Deal on Tutorials for iPad, iPhone & ...

example iPad models
How can you find which iPad or iPhone model you have? Apple offers two helpful websites to identify your device by model number or other details. iPhone Models iPad Models The website allows you to look up […]

How to Identify Which iPad or iPhone Model You Have